Mid .NET Engineer (Sustaining)

Job ID: 2710

City: Atlanta

Reason this role is for you: Purpose driven company that provides a cloud-based software solution (SaaS) to improve the administrative efficiency and regulatory compliance of Housing, Economic and Community Development programs. If you are interested in helping low and moderate-income households and neighborhoods, this is the opportunity for you.

You will be a contributor to one or more major projects, diagnose issues, develop solutions, test, and support the platform. You will have an opportunity to learn/support cutting edge technologies in the cloud, including Azure and React. This role will be based out of Atlanta and require 1 day in office per week.

Role Expectations:

Interface with Development, Product Management, QA, Security and DevOps Engineering, as necessary to progress projects/tasks
Resolve assigned tasks from the support queue.
Troubleshooting/Resolving production-defects by following the SDLC process
Primary/Secondary point of contact for client-support/success teams for functionality related defects or investigation requirements. Define process for this communication and timely responsiveness. Perform RCA (Root Cause Analysis) Documentation for high severity issues
Provide development and operational support in an on-call rotation
Provide guidance to client facing teams and dev teams as necessary in maturing tools to automate repetitive tasks (Example Data Imports and Bulk Date Updates)
Perform Bulk Data Updates and Import as the tools mature
Facilitate SFTP, Azure Blob Storage – Parquets Requests