Principal Systems Engineer

Job ID: 2819
Remote Policy: Hybrid (1 day at ATL datacenter per week)

Principal Systems Engineer
Our client has a mobile app testing platform that accelerates speed-to-market and improves the quality of the user experience by testing on real devices in the cloud or on-premises. As Principal Systems Engineer, you will report directly to the Director of Ops Engineering and will primarily work remote, but will also need to travel to the Midtown-based Atlanta Data Center one day per week.

Join one of the fastest-growing tech companies and play an integral role in helping us scale at warp speed. Work with an amazing group of peers who will inspire you in new ways daily.
Responsibilities:

  • Setup, configure and manage monitoring and alerting platforms
  • Tune alerts to reduce false positives and provide actionable intelligence
  • Configure and manage server infrastructure including Linux, MacOS, VMware, and Windows
  • Automate large scale management of server infrastructure by developing configuration scripts using automation tools (Terraform, Puppet, Chef, Ansible)
  • Detect and respond to incidents in real time
  • Provide Tier 3 support for support operations and customer escalations
  • Identify process, technology and tooling improvements that will reduce cost and improve scalability

Requirements:

  • 5+ years of Linux experience, managing a large (300+ host) data center deployment
  • 5+ years deploying, configuring, or maintaining system monitoring tools (such as Datadog, Kandji, and Esper)
  • 5+ years managing DHCP, DNS, NTP, and RADIUS servers
  • Working in 24/7 environment that requires on-call support
  • Leveraging ticketing platforms (Zendesk and JIRA preferred)

Preferred:

  • Mobile Device experience (iOS and Android), including managing a fleet of devices using MDM software
  • Networking experience, such as Cisco WLAN, Cisco switches and routers, Meraki, and Fortinet firewalls
  • 4-year college degree
  • Linux certification (Redhat or Ubuntu)

Benefits:

  • Untracked PTO – We trust that everyone is a true professional and responsible adult. When you’re sick, take the time you need to get better. If you need a break to refresh and reboot, enjoy your time off.
  • 100% company-paid Medical, Dental, & Vision insurance for you and your family
  • Mobile phone and Wi-Fi reimbursement
  • Casual work environment
  • Company-sponsored training and development opportunities
  • 401(k) retirement plan
  • Paid Parental Leave (this includes adopting parents!)
  • Employee referral bonus
  • Fitness center on-site in Atlanta and access to company-supported personal trainer
  • Free access to coffee at Bellwood Coffee shop on-site in Atlanta
  • Tickets to Braves and State Farm Arena concert tickets
  • Free lunches on Mondays
  • Frequent happy hours

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